Privacy Policy

This privacy policy sets out how Stone Community Hub (SCH) uses and protects any information that you give us.

The Stone Community Hub Privacy Statement is published on the website and displayed on a noticeboard at the Frank Jordan Centre.


Published: September 2021


  1. Introduction


Stone Community Hub (“the Hub”) is committed to protecting your privacy. and we comply with the Data Protection Act 2018. This Privacy Statement describes how SCH collects and uses information about visitors to our website, donors, volunteers, supporters or users of our services (“clients”).


  1. Personal Information


How do we collect information? You provide us with your details when you enquire about our activities, use our services, work or volunteer with us, or make a donation.


What personal information do we collect? The types of personal information collected include name, contact information (such as email address, postal address, telephone number) and bank account details.


Sensitive data This is defined as information about an individual’s race, ethnic origin, politics, religion, trade union membership, genetics, biometrics (where used for ID purposes), health, sex life, or sexual orientation. We may collect sensitive data for safeguarding purposes, or upon application to become a Hub employee or volunteer, or where required by law.


Why do we collect this data? We use personal information to provide clients with our services or information, to improve our services, for administration purposes (such as staff/volunteer management or to fulfil Health & Safety obligations) and to further our charitable aims, including for fundraising activities. We will not send email newsletters without your permission.


Although providing this data is voluntary, we may be unable to provide you with the service you require without this.


Organisations are permitted to process data if they have a legal basis for doing so. The Hub processes data on the basis that:


  • We have a legitimate interest to process data; and/or
  • Express and informed consent has been given by the person whose data is being processed; and/or
  • It is necessary in relation to a contract or agreement which the person has entered into or because the person has asked for something to be done so they can enter into a contract or agreement; and/or
  • There is a legal obligation on the Hub to process data; and/or
  • Processing is necessary to protect the vital interests of a data subject or another person (in accordance with safeguarding policy and practice).


Security All the information you provide to the Hub will be stored and processed safely, securely and your privacy protected at all times. We take appropriate measures to ensure that the personal information entrusted to us is kept secure, accurate and up-to-date, and kept only for so long as is necessary for the purpose for which it is used and to satisfy legal requirements.


Who will we share your information with? We do not sell, trade, lease, loan or rent any personal information to outside organisations or individuals. We will only share your information when required to do so by law, or (with your explicit consent) for a service you have requested from us, for our email newsletter, or where we are required by law to disclose details in the form of court orders or legal processes.


Your consent By providing us with your personal information you consent to the collection and use of that information for the purposes and in the manner described here.


  1. Website is owned and operated by the Hub, a limited company registered in England and registered with the Charity Commission.


We do not record or process any personal information about individuals who visit this website. The site does not use cookies although your IP (Internet protocol) address is used to monitor site statistics. This data is anonymous and is not shared with anyone else. We do not collect information on your web browsing activity.


Links to Other Sites


The Hub’s website may contain various links to other sites. These sites have their own policies and practices with respect to online privacy, and the Hub is not responsible for the privacy practices or the content of these sites.


  1. CCTV


The Frank Jordan Centre has 24-hour monitoring using Closed Circuit Television (CCTV), managed by Stone Town Council in compliance with the Data Protection Act 2018.


  1. Your Rights


Email communications You have the right to opt out of receiving communications at any time.


Right of access The information we hold will be accurate and up to date. You have the right to ask for a copy of the information we hold about you and have any inaccuracies in your information corrected.


You have a right to object to this data about you being held and a right to complain if you believe that this data is not being held for the purposes stated.


If you wish to exercise any of these rights, please contact our Manager.


You also have the right to make a complaint direct to the UK's data protection authority, the Information Commissioner's Office (ICO). The ICO can be contacted at:


  1. Changes to our Privacy Statement


We reserve the right to amend this Privacy Statement. The latest version is available on our website and noticeboard. By continuing to use the website you will be deemed to have accepted any changes.